Unable to Contact Remote Server in Account Synchronization
When you attempt to join a slave to a master OpenLDAP directory server you get the following error:
Accounts Synchronization Status Unable to contact remote server.
Here are some possible reasons and some solutions to this issue.
Master server cannot contact the SDN
If the Master server cannot communicate with the ClearCenter Service Delivery Network (ClearSDN) then it will not be able to perform a critical validation check before allowing the slave to join.
Perform the following from the master:
The Slave server or Master is firewalling the other node or has bad routing
If there are firewall rules between the servers, then they will be unable to communicate over the network to each other.
Make sure that the servers can ping each other with their hostnames. To find out the hostname type the following from the first server:
[root@slave ~]# hostname slave.system.lan
Then apply that hostname in a ping from the second server:
[root@master ~]# ping -c1 slave.system.lan PING bu (192.168.1.1) 56(84) bytes of data. 64 bytes from bu (192.168.1.1): icmp_seq=1 ttl=64 time=0.018 ms --- slave ping statistics --- 1 packets transmitted, 1 received, 0% packet loss, time 0ms rtt min/avg/max/mdev = 0.018/0.018/0.018/0.000 ms
Additionally, You should see the following from the slave (type 'Control + ]' to produce the '^]' needed to exit telnet):
[root@slave ~]# telnet master.system.lan 636 Trying 192.168.1.1... Connected to master.system.lan. Escape character is '^]'. ^] telnet> quit Connection closed.
Additional ports needed may include: