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Hi,

I've changed ISP how ever the IP haven't been updated to DynDNS service.
When I whant to update it, as "subdomain" has changed I get this error :
A dynamic DNS A RECORD with this domain/URI currently exists

Why can't I retrieve my previous original subdomain ?

Thanks ind avance for you guidance/help.
Wednesday, November 11 2020, 12:09 PM
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  • Accepted Answer

    Wednesday, November 11 2020, 02:28 PM - #Permalink
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    You still have supermicro10foaxfij4.poweredbyclear.com pointed to a system called Supermicro and has no activity in the DDNS system. The system using 93.4.165.249 is called home.bensali.net and has a different DDNS subdomain (not stated for privacy reasons).

    If you really wanted to recover that DDNS, you **may** be able to do it by logging onto the portal and changing the DDNS name for Supermicro which should free up the name for use on home.bensali.net (no guarantees though).
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  • Accepted Answer

    Wednesday, November 11 2020, 12:37 PM - #Permalink
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    Each device registration owns its own DDNS record. Perhaps the record is registered to a different device or registration. What is the domain you are trying to use?
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  • Accepted Answer

    Wednesday, November 11 2020, 01:04 PM - #Permalink
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    Hi Nick,

    Default domain : poweredbyclear.com

    My previous DDNS was : supermicro10foaxfij4.poweredbyclear.com
    And now my subdomain is pointing to my FQDN without any dot.

    I did not change my clearos server just my isp so my IP :
    Automatic IP update 93.4.165.249 Nov 5, 2020 15:57:28
    Automatic IP update 5.51.5.30 Oct 26, 2020 10:52:28
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  • Accepted Answer

    Wednesday, November 11 2020, 02:53 PM - #Permalink
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    Hi Nick,

    Thanks for this info.
    I guess this does not raise any isue for me as my IP doesn't change for years...

    I've change my DNS to the new subdomain. It's simplier.
    You could remove supermicro10foaxfij4
    I gues it's a previous install of ClearOS i've made years ago...

    Or let me know how I can remove it.

    Thanks I understand now how the issue arise.
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  • Accepted Answer

    Wednesday, November 11 2020, 04:40 PM - #Permalink
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    You can delete the system in the portal but it only does a logical delete and it may hang on to the DDNS name.
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