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Hello,
I have a problem in the Account Manager, where the following message appears:
"Account Manager Status
Install failed, please check your network connection. "
I noticed that someone installed two account management applications on this server, "Account Manager" and "Account". I believe that the conflict is in having installed both.
How do I uninstall one of these modules?
Wednesday, March 11 2020, 03:13 PM
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  • Accepted Answer

    Monday, March 16 2020, 12:05 PM - #Permalink
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    I am reinstalling ClearOS. I give feedback after finishing and configuring.
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  • Accepted Answer

    Wednesday, March 11 2020, 09:20 PM - #Permalink
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    Once you've chosen you directory there is not real way back. The best thing to do is to reinstall.
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  • Accepted Answer

    Wednesday, March 11 2020, 08:43 PM - #Permalink
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    I'm sorry I didn't share that information.
    I will try to uninstall the slapd service, as it does not start. Command execution failed.
    I'm starting now with ClearOS and haven't found it in the documentation.
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  • Accepted Answer

    Wednesday, March 11 2020, 08:24 PM - #Permalink
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    I didn't realise you were trying to use the AD Connector. I could have pointed you to more troubleshooting steps. Do you have an Active Directory Domain Controller you were trying to connect to? Unfortunately, if you wanted to try again, you'd need to do a reinstall.
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  • Accepted Answer

    Wednesday, March 11 2020, 07:00 PM - #Permalink
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    I installed LDAP connection instead of WS Active Directory and it worked.
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  • Accepted Answer

    Wednesday, March 11 2020, 06:42 PM - #Permalink
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    When I click Install and Configure in the Active Directory Connector in the Account Manager, after some time in the "Installing accounts driver, please be patient", a page with "404 Page Not Found The page you requested was not found."
    I restarted the server and error continues.
    Is displayed in the logs:

    Mar 11 15:21:54 gateway accounts: Installing accounts driver, please be patient.
    Mar 11 15:23:43 gateway engine: exception: error: /usr/clearos/apps/base/libraries/Shell.php (227): Command execution failed.
    Mar 11 15:23:43 gateway engine: exception: debug backtrace: /usr/clearos/apps/base/libraries/Yum.php (200): execute
    Mar 11 15:23:43 gateway engine: exception: debug backtrace: /usr/clearos/apps/accounts/libraries/Bootstrap.php (272): install
    Mar 11 15:23:43 gateway engine: exception: debug backtrace: /usr/clearos/apps/accounts/libraries/Bootstrap.php (164): _install_app
    Mar 11 15:23:43 gateway engine: exception: debug backtrace: / usr / sbin / initialize-accounts (80): initialize
    Mar 11 15:23:43 gateway accounts: Accounts driver install failed.
    Attachments:
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  • Accepted Answer

    Wednesday, March 11 2020, 05:45 PM - #Permalink
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    If you installed yesterday, can you try a reboot. It is faintly possible that updates got stuck in an indeterminate state.
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  • Accepted Answer

    Wednesday, March 11 2020, 05:10 PM - #Permalink
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    Then I'm puzzled. I've just registered a VM and set up the directory and it worked immediately. Is there anything in your logs?
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  • Accepted Answer

    Wednesday, March 11 2020, 04:09 PM - #Permalink
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    Yes, I have an external internet connection. I am operating in gateway mode, I can even connect other PCs on the network using this server as a gateway.
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  • Accepted Answer

    Wednesday, March 11 2020, 03:40 PM - #Permalink
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    Both apps are fine together. Don't worry about that. I am concerned about the other issue. Is ClearOS connected to the internet with an External connection (even if it is standalone on your LAN). Do you have any upstream proxy in the way?
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