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lrrps
lrrps
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I've been at this roadblock the last 48 hours. When I install ClearOS 6.3 I get to the register machine area and when I sign in with my screenname/password I get this error:

"Warning (this area is in red)


System registration/status is not available at this time. It appears your system is not connected to the Internet - please check your network settings."

I know the credentials are correct and I have access to the internet. Has anybody else experienced this error? If so, is there a "fix" for it?

Thanks

lrrps
Thursday, August 09 2012, 03:08 PM
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  • Accepted Answer

    AZAM
    AZAM
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    Tuesday, July 22 2014, 09:44 PM - #Permalink
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    My problem is solved by itself after some time I think it's temporary not loading the marketplace and registration page
    :laugh:
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    AZAM
    AZAM
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    Wednesday, July 16 2014, 10:13 PM - #Permalink
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    I also have the same problem and I don't know what to do
    :angry:
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    Matthew
    Matthew
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    Sunday, December 30 2012, 03:34 AM - #Permalink
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    only reason I am responding is that I just downloaded clear os and I have this same problem but the work around did work for me. I am using 6.3
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    lrrps
    lrrps
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    Sunday, August 12 2012, 02:19 AM - #Permalink
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    John,

    I'm stumped. Tim posted a "fix" workaround that worked for me when I clicked on marketplace it gave me the error message no connection to internet and I clicked out of marketplace to any other area (I clicked server tab) and then clicked on marketplace and the apps started popping up.

    lrrps
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    Sunday, August 12 2012, 02:11 AM - #Permalink
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    I'm still getting connection failure to Marketplace.
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    lrrps
    lrrps
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    Sunday, August 12 2012, 02:05 AM - #Permalink
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    John,

    Try going back to the marketplace for a second time -- after using the URL Tim provided for bypassing the wizard. The apps should start showing up.

    lrrps
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    Sunday, August 12 2012, 02:02 AM - #Permalink
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    I just downloaded COS 6.3 and tried to install it. It gets hung at System Registration. I do have an external Ethernet connection and it is active. I'm stuck.

    I even tried to go to https://w.x.y.z:81/app/base/wizard/stop, but can't connect to Market Place, i get connection failed.
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    lrrps
    lrrps
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    Friday, August 10 2012, 04:57 PM - #Permalink
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    Tim,

    This allowed me to get passed registering system screen. I went to marketplace and it gave me an error "system not registered" I went back into marketplace and the apps were present to download.

    Thanks for the heads up!

    Now, to continue testing 6.3!!

    lrrps
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  • Accepted Answer

    Friday, August 10 2012, 04:01 PM - #Permalink
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    Hmm...you can bypass the wizard /registration with the following URL
    https://w.x.y.z:81/app/base/wizard/stop
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    lrrps
    lrrps
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    Friday, August 10 2012, 03:41 PM - #Permalink
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    192.168.1.2
    255.255.255.0

    The interface is set as external -- always has been.

    I'll work on the issue one last time and then just trash the current 6.3 ISO and wait for the next version to come out.
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  • Accepted Answer

    Friday, August 10 2012, 02:20 PM - #Permalink
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    Hi all,

    I too had this problem on my first boot - I ended up changing the interface role from 'lan' to external, even though your box may be on a LAN IP / running standalone. The External/Lan name for standalone mode has around for some time. As soon as the box knows it has an 'external' connection, it seems capable of registering.

    David
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    Friday, August 10 2012, 12:54 PM - #Permalink
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    What are the IP addresses and subnets of the ClearOS LAN and WAN?
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    lrrps
    lrrps
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    Friday, August 10 2012, 03:00 AM - #Permalink
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    No gateway standing in the way of the 6.3 box. I'll just trash the current 6.3 ISO and wait for the next 6.3 ISO and continue testing ClearOS 6x for future use. By the way, I had issues with Zentyal 2.3.2 during testing to the point I trashed it, too.
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  • Accepted Answer

    Friday, August 10 2012, 02:53 AM - #Permalink
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    The only other thing I can think of is, I had a problem a while back registering/updating a COS 5.2 box that was sitting behind a COS 5.2 gateway that was running a proxy in non-transparent mode. That wouldn't happen to be your case would it? You don't have a non-transparent proxy between this COS box and the internet would you? If not, that's all I have to offer. Hopefully someone else can provide some insight.
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    lrrps
    lrrps
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    Friday, August 10 2012, 02:20 AM - #Permalink
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    The DNS settings are setup with valid/working IP addresses which is what is confusing. I have connection to the internet and I updated the ClearOS 6.3 during webconfig configuration just before the registration which also checked if the username I chose is valid. Seems something in the recent 6.3 ISO as the previous 6.3, 6.2 and 5.2 sp1 all work fine.
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  • Accepted Answer

    Friday, August 10 2012, 02:14 AM - #Permalink
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    Log in to the webconfig and check that there is a valid DNS server set.under Network | DNS Server.
    If there is nothing there, this may be your problem.
    You can use Google's DNS servers: 8.8.8.8 and 8.8.4.4
    Or OpenDNS: 208.67.222.222 and 208.67.220.220

    If that allows you to get updates, it will hold you over until you figure out what's the problem.
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