I've been at this roadblock the last 48 hours. When I install ClearOS 6.3 I get to the register machine area and when I sign in with my screenname/password I get this error:
"Warning (this area is in red)
System registration/status is not available at this time. It appears your system is not connected to the Internet - please check your network settings."
I know the credentials are correct and I have access to the internet. Has anybody else experienced this error? If so, is there a "fix" for it?
Thanks
lrrps
"Warning (this area is in red)
System registration/status is not available at this time. It appears your system is not connected to the Internet - please check your network settings."
I know the credentials are correct and I have access to the internet. Has anybody else experienced this error? If so, is there a "fix" for it?
Thanks
lrrps
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Responses (16)
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Accepted Answer
Log in to the webconfig and check that there is a valid DNS server set.under Network | DNS Server.
If there is nothing there, this may be your problem.
You can use Google's DNS servers: 8.8.8.8 and 8.8.4.4
Or OpenDNS: 208.67.222.222 and 208.67.220.220
If that allows you to get updates, it will hold you over until you figure out what's the problem. -
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The DNS settings are setup with valid/working IP addresses which is what is confusing. I have connection to the internet and I updated the ClearOS 6.3 during webconfig configuration just before the registration which also checked if the username I chose is valid. Seems something in the recent 6.3 ISO as the previous 6.3, 6.2 and 5.2 sp1 all work fine. -
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The only other thing I can think of is, I had a problem a while back registering/updating a COS 5.2 box that was sitting behind a COS 5.2 gateway that was running a proxy in non-transparent mode. That wouldn't happen to be your case would it? You don't have a non-transparent proxy between this COS box and the internet would you? If not, that's all I have to offer. Hopefully someone else can provide some insight. -
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Hi all,
I too had this problem on my first boot - I ended up changing the interface role from 'lan' to external, even though your box may be on a LAN IP / running standalone. The External/Lan name for standalone mode has around for some time. As soon as the box knows it has an 'external' connection, it seems capable of registering.
David -
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Hmm...you can bypass the wizard /registration with the following URL
https://w.x.y.z:81/app/base/wizard/stop -
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I just downloaded COS 6.3 and tried to install it. It gets hung at System Registration. I do have an external Ethernet connection and it is active. I'm stuck.
I even tried to go to https://w.x.y.z:81/app/base/wizard/stop, but can't connect to Market Place, i get connection failed. -
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John,
I'm stumped. Tim posted a "fix" workaround that worked for me when I clicked on marketplace it gave me the error message no connection to internet and I clicked out of marketplace to any other area (I clicked server tab) and then clicked on marketplace and the apps started popping up.
lrrps -
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