No issues but want to say..,

I did notice the update till this morning and that is the way it should be. A big thank you for all involved!!!

I have a problem on multiple machines, with community and paid licences. Both old and fresh installations.

When I add a network card and I configure the card with a fixed IP in Network -> Settings -> IP Settings I get this error message:

ERROR : /etc/sysconfig/network-scripts/ifup-eth Device ethernet does not seem to be present, delaying initialization.

Then, I find in the Network Interfaces list a new device called ethernet. The added network card does not work.

@Gia,
I'll try checking it out at the end of the week...... if I can find another NIC in my box.

Ok, this is what happens and a temporary workaround to solve the problem.

It doesn't happen with a fresh install that is not updated, so this is related to the latest updates (since last Thursday/Friday)

Issue:

Add a network card to the system. The system assigns a name to the network interface automatically (name example: enp0s10).
Configure the card with a fixed IP and get the error message ERROR : /etc/sysconfig/network-scripts/ifup-eth Device ethernet does not seem to be present, delaying initialization.

Workaround:

SSH into your ClearOS system
cd /etc/sysconfig/network-scripts/
Check if you find this file inside the folder: ifcfg-ethernet
Rename the file with the correct name: mv ifcfg-ethernet ifcfg-enp0s10 IMPORTANT: EDIT THIS COMMAND WITH YOUR INTERFACE NAME
In ClearOS go back in Network -> Settings -> IP Settings and reconfigure the interface, now it should work.

@Gia
Does this still happen? I received an app-network update in the early hours of Monday morning.

@Gia,
I have no spare slots in my old server so I can't fully test. I've tried in a VM adding a NIC and with a USB WiFi dongle in the old server and both worked OK. I assume Monday's update fixed it.

Nick Howitt wrote:

@Gia,
I have no spare slots in my old server so I can't fully test. I've tried in a VM adding a NIC and with a USB WiFi dongle in the old server and both worked OK. I assume Monday's update fixed it.

Thank you very much, Nic. I'll make some tests and I will get back to you next week.

Nick Howitt wrote:

@Gia,
I have no spare slots in my old server so I can't fully test. I've tried in a VM adding a NIC and with a USB WiFi dongle in the old server and both worked OK. I assume Monday's update fixed it.

I just added a network interface and it worked perfectly. Thank you for your help!

Hi,

i've tried to update today my COS Home edition 7.4 to 7.5 but i'm getting the following errors

Transaction check error:

  file /usr/lib64/libtcmalloc.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.5-34.5.x86_64

  file /usr/lib64/libtcmalloc_and_profiler.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.5-34.5.x86_64

  file /usr/lib64/libtcmalloc_debug.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.5-34.5.x86_64

  file /usr/lib64/libtcmalloc_minimal.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.5-34.5.x86_64

  file /usr/lib64/libtcmalloc_minimal_debug.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.5-34.5.x86_64



Error Summary

Hi Patrick
Please can you try:

yum update app-base

yum update

Nick Howitt wrote:

Hi Patrick
Please can you try:

yum update app-base

yum update

Hi Nick,

I did laready performed an update without this package " yum upgrade --exclude=gperftool*" (Sorry..... ) and now did now "yum update app-base"

Dependencies Resolved



===================================================================================================================================================================================================================

 Package                                             Arch                                     Version                                              Repository                                                 Size

===================================================================================================================================================================================================================

Updating:

 gperftools                                          x86_64                                   2.6.1-1.el7                                          clearos-centos-verified                                   4.1 k

Installing for dependencies:

 ghostscript                                         x86_64                                   9.07-28.el7_4.2                                      clearos-centos-verified                                   4.3 M

 ghostscript-fonts                                   noarch                                   5.50-32.el7                                          clearos-centos-verified                                   324 k

 gperftools-devel                                    x86_64                                   2.6.1-1.el7                                          clearos-centos-verified                                   376 k

 gperftools-libs                                     x86_64                                   2.6.1-1.el7                                          clearos-centos-verified                                   272 k

 graphviz                                            x86_64                                   2.30.1-21.el7                                        clearos-centos-verified                                   1.3 M

 libXaw                                              x86_64                                   1.0.13-4.el7                                         clearos-centos-verified                                   192 k

 librsvg2                                            x86_64                                   2.40.16-1.el7                                        clearos-centos-verified                                   128 k

 poppler-data                                        noarch                                   0.4.6-3.el7                                          clearos-centos-verified                                   2.2 M

 pprof                                               noarch                                   2.6.1-1.el7                                          clearos-centos-verified                                    52 k



Transaction Summary

===================================================================================================================================================================================================================

Install             ( 9 Dependent packages)

Upgrade  1 Package



Total size: 9.0 M

Is this ok [y/d/N]: y

Downloading packages:

Running transaction check

Running transaction test





Transaction check error:

  file /usr/lib64/libtcmalloc.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.5-34.5.x86_64

  file /usr/lib64/libtcmalloc_and_profiler.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.5-34.5.x86_64

  file /usr/lib64/libtcmalloc_debug.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.5-34.5.x86_64

  file /usr/lib64/libtcmalloc_minimal.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.5-34.5.x86_64

  file /usr/lib64/libtcmalloc_minimal_debug.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.5-34.5.x86_64



Error Summary

---------- UPDATE ----------
Looks like an package for Kopano is not updating

 yum list libtcmalloc4-2.5-34.5[b]



Installed Packages

libtcmalloc4.x86_64                                                                           2.5-34.5                                                                            @private-clearcenter-kopano-basic







  yum list gperftools 



Installed Packages

gperftools.x86_64                                                                            2.5-34.5                                                                                @private-clearcenter-kopano-basic

Available Packages

gperftools.x86_64                                                                            2.6.1-1.el7                                                                             clearos-centos-verified

That will be one for the devs, I think. Unfortunately I won't be speaking to them until Tuesday. I'll try to ping a message to one.

Nick Howitt wrote:

That will be one for the devs, I think. Unfortunately I won't be speaking to them until Tuesday. I'll try to ping a message to one.

Hi Nick,

any luck with the devs ?

I've updated an other server and this issue does not appear, but runs with Zarafa and not Kopano

Marcel,

I can't duplicate the issue in my test environment, but I'm running Kopano 8.5.8...are you? You should be.

https://www.clearos.com/resources/documentation/clearos/content:en_us:kb_kopano_upgrade_8.5.8

B

Ben

I’m running Kopano-basic 8.5.8.2

Patrick

Ben Chambers wrote:

Marcel,

I can't duplicate the issue in my test environment, but I'm running Kopano 8.5.8...are you? You should be.

https://www.clearos.com/resources/documentation/clearos/content:en_us:kb_kopano_upgrade_8.5.8

B

Hi,

Can you remove the offending package without removing a bunch of dependencies?

yum remove libtcmalloc4

My Kopano 8.2.4 instance doesn't have that package installed, so it's not a dependency unless you have some Kopano add on that I don't have.

B.

I don't have gperftools-libs installed at all, so I am curious as to which package requires it. There must be a neater way, but you can try:

yum remove gperftools-libs

to get a list of the packages it will remove, but don't go ahead with the transaction (i.e. answer "n")

Another thing I have done in the past is pick off the updates by handfulls such as:

yum update app-*

yum update a* b*

yum update xorg*

And keep going until you get most of the update done and have isolated the offending groups packages.

Ben Chambers wrote:

Hi,

Can you remove the offending package without removing a bunch of dependencies?

yum remove libtcmalloc4

My Kopano 8.2.4 instance doesn't have that package installed, so it's not a dependency unless you have some Kopano add on that I don't have.

B.

Hi Ben,

As you can see is this package for the kopano-basic repository, so must coming from COS
The packages can be removed with out dependencies.

yum remove libtcmalloc4

Loaded plugins: clearcenter-marketplace, fastestmirror

ClearCenter Marketplace: fetching repositories...

Resolving Dependencies

--> Running transaction check

---> Package libtcmalloc4.x86_64 0:2.5-34.5 will be erased

--> Finished Dependency Resolution



Dependencies Resolved



=================================================================================================================================================

 Package                        Arch                     Version                       Repository                                           Size

=================================================================================================================================================

Removing:

 libtcmalloc4                   x86_64                   2.5-34.5                      @private-clearcenter-kopano-basic                   1.3 M



Transaction Summary

=================================================================================================================================================

Remove  1 Package

Removing gperftools-libs will not work, since this is not installed

yum remove gperftools-libs

Loaded plugins: clearcenter-marketplace, fastestmirror

ClearCenter Marketplace: fetching repositories...

No Match for argument: gperftools-libs

No Packages marked for removal

It looks like the packages has some simularity in version number.(2.5-34.5)

gperftools                    x86_64                   2.5-34.5                     @private-clearcenter-kopano-basic 

libtcmalloc4                 x86_64                   2.5-34.5                     @private-clearcenter-kopano-basic

Before i remove a package, please check where the package are coming from or needed for.
They are linked in the repositories some how

The package is from the Kopano repo, but if there's no dependency, should be safe to remove it. Like I mentioned, I do not have that package installed on my Kopano installations, so I'm guessing it's a remnant of something that was once installed, but no longer is. Zarafa perhaps?

Cheers,

B.

Ben Chambers wrote:

The package is from the Kopano repo, but if there's no dependency, should be safe to remove it. Like I mentioned, I do not have that package installed on my Kopano installations, so I'm guessing it's a remnant of something that was once installed, but no longer is. Zarafa perhaps?

Cheers,

B.

Ok. I've removed the package.
i'll keep monitoring

Ben Chambers wrote:

The package is from the Kopano repo, but if there's no dependency, should be safe to remove it. Like I mentioned, I do not have that package installed on my Kopano installations, so I'm guessing it's a remnant of something that was once installed, but no longer is. Zarafa perhaps?

B.

Running updates on our COS7 boxes due to a "theme" issue this morning and found a box that had not updated to the new kernel.x86_64 0:3.10.0-862.11.6.v7. Update errors similar to this thread...

Transaction check error:
file /usr/lib64/libtcmalloc.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.4-31.1.x86_64
file /usr/lib64/libtcmalloc_and_profiler.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.4-31.1.x86_64
file /usr/lib64/libtcmalloc_debug.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.4-31.1.x86_64
file /usr/lib64/libtcmalloc_minimal.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.4-31.1.x86_64
file /usr/lib64/libtcmalloc_minimal_debug.so.4 from install of gperftools-libs-2.6.1-1.el7.x86_64 conflicts with file from package libtcmalloc4-2.4-31.1.x86_64

Looks like Zarafa dependencies. I cannot remove libtcmalloc4 without upsetting Zarafa community.
Dependencies Resolved

Package Arch Version Repository Size
=====================================================================================================================================================
Removing:
libtcmalloc4 x86_64 2.4-31.1 @private-clearcenter-zarafa-community-testing 1.3 M
Removing for dependencies:
app-zarafa noarch 1:2.1.22-1.v7 @private-clearcenter-zarafa-community-testing 16 k
app-zarafa-community noarch 1:2.1.17-1.v7 @private-clearcenter-zarafa-community 20 k
app-zarafa-community-core noarch 1:2.1.17-1.v7 @private-clearcenter-zarafa-community 3.8 k
app-zarafa-core noarch 1:2.1.22-1.v7 @private-clearcenter-zarafa-community-testing 88 k
zarafa-server x86_64 7.2.1.51838-319.2 @private-clearcenter-zarafa-community-testing 963 k
zarafa-server-packages x86_64 7.2.1.51838-319.2 @private-clearcenter-zarafa-community-testing 0.0

Transaction Summary
=====================================================================================================================================================
Remove 1 Package (+6 Dependent packages)

This was a bear of an upgrade from COS5.2/Zarafa Community 7.0.15 that Ben helped me on due to a "peculiar Zarafa/mysql" error, so I'm reluctant to play too much with it. gperftools-libs is not installed but are listed to be installed, hence the conflict. Would Zarafa have to be re-installed if I removed libtcmalloc4 and then updated?

What package is pulling in gperftools-libs as a dependency? Try excluding it?

yum --exclude=xxx upgrade

You could always just upgrade the theme specifically without pulling in any other updates:

yum upgrade theme-clearos-admin app-date app-marketplace

B

Ben asked: What package is pulling in gperftools-libs as a dependency?

Looks like gperftools-devel requires it..
---> Package gperftools-devel.x86_64 0:2.6.1-1.el7 will be installed
--> Processing Dependency: gperftools-libs(x86-64) = 2.6.1-1.el7 for package: gperftools-devel-2.6.1-1.el7.x86_64
--> Processing Dependency: libprofiler.so.0()(64bit) for package: gperftools-devel-2.6.1-1.el7.x86_64

Which is a dependency of gperftools itself..
---> Package gperftools.x86_64 0:2.4-31.1 will be updated
---> Package gperftools.x86_64 0:2.6.1-1.el7 will be an update
--> Processing Dependency: pprof = 2.6.1-1.el7 for package: gperftools-2.6.1-1.el7.x86_64
--> Processing Dependency: gperftools-devel = 2.6.1-1.el7 for package: gperftools-2.6.1-1.el7.x86_64

They are coming from this repository...
gperftools x86_64 2.6.1-1.el7 clearos-centos-verified

Installing for dependencies:
gperftools-devel x86_64 2.6.1-1.el7 clearos-centos-verified
gperftools-libs x86_64 2.6.1-1.el7 clearos-centos-verified
pprof noarch 2.6.1-1.el7 clearos-centos-verified


This box gave us fits when upgrading from Zarafa Community on 5.2 to Zarafa Community on 7.2. Do you see any problem updating excluding gperftools or perhaps excluding the 2.6 package and see if it will complete with the 2.4 package?

ClearOS release 7.4.0 (Final)
Zarafa Community 7.2.1-51838

Try running:

yum remove gperftools gperftools-devel

If that doesn't pull any other packages for removal, then it's safe to do.

Once you've done that, you may just find that:

yum clean all

yum upgrade

Works OK.

B.

[quote]Ben Chambers wrote:

Try running:

yum remove gperftools gperftools-devel

If that doesn't pull any other packages for removal, then it's safe to do........


Thanks, Ben! Your advice was spot on once again. Was able to remove and update it this morning. Wish you all a peace-filled weekend!