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Juan Davel
Juan Davel
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Issue

Gateway Management Business Edition No domain Report information

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Reports, Domain section does not reflect any information.

Note on page states the following:
Oh, sorry, looks like we did not find any data for the selected filters. Please, make sure that you have Domain Logging option turned on.

Please confirm where this setting is located, so I can activate it?
In Gateway Management Business
Monday, March 02 2020, 06:47 AM
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  • Accepted Answer

    Nick Howitt
    Nick Howitt
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    Friday, March 13 2020, 03:45 PM - #Permalink
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    Do you have a Domain Logging option in the same place? If not, you may have to upgrade the the beta version - see this post. I have hit an issue with the beta, but hopefully it is minor.
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  • Accepted Answer

    Juan Davel
    Juan Davel
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    Friday, March 13 2020, 11:56 AM - #Permalink
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    Thank you Nick, I have confirmed Router, Settings, Advanced Options (Automatic Device Discovery and Send Diagnostic Data) is ticked a couple of days ago.

    The Reports, Domains section still generates the same error.

    Any advise going forward?
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  • Accepted Answer

    Nick Howitt
    Nick Howitt
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    Monday, March 02 2020, 11:07 AM - #Permalink
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    I believe it is in your GM Control panel under Router > Settings.
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