How to migrate paid apps

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Bob Rose

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How to migrate paid apps

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I am upgrading the hardware on a CC box at home and have a couple of paid apps from the marketplace. Zarfara, Owncloud, and Smart. I uninstalled them on the old box but they show up as purchase again on both new and old boxes. Is there a way to migrate without repurchasing them?

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Tuesday, August 25 2015, 01:31 PM

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Bob Rose

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Wednesday, August 26 2015, 10:19 AM - #Permalink
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Thanks Ben. I mistakenly used the new install option. After using the portal to delete the old system Owncloud did show up. This morning Zarafa showed up so I now have 2 of the three. Hopefully Smart M will show up as available in the next few days.
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Ben Chambers

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Wednesday, August 26 2015, 03:11 AM - #Permalink
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Have a read here.

B.
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Bob Rose

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Wednesday, August 26 2015, 12:58 AM - #Permalink
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Thanks Tim. I did reassign Owncloud but it was the only one I could find listed. I submitted a ticket for the other two and will wait to see what they say.
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Tim Burgess

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Tuesday, August 25 2015, 10:24 PM - #Permalink
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Hi Bob, you can manage your licenses through the ClearCenter portal and assign them to the new machine once registered against your account
https://secure.clearcenter.com/portal

If you have any trouble raise a support ticket and the support folks will be able to help
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