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Rick
Rick
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(reason: 550 5.1.1 <shiela@xxxxxx.com>: Recipient address rejected: User
unknown in local recipient table)

Maybe this is common, but I have googled this, read these forums, but cannot understand why this server is rejecting email sent from one user to another. They both are listed as users in the
system. The emails are being sent from her boss to her, I am getting the proverbial aaarrrggghhh emails from him.

Does anybody have any idea as to what could be causing this.

Rick
In Mail
Wednesday, February 17 2010, 11:40 PM
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  • Accepted Answer

    Rick
    Rick
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    Thursday, February 18 2010, 06:19 AM - #Permalink
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    Hello Ben, and thanks for the reply!

    Well it looks to me that it is indeed rejecting her. Her email is activated, this is the contents of the headers:

    -----Original Message-----
    From: Mail Delivery Subsystem
    [mailto:MAILER-DAEMON@mail941c35.nsolutionszone.com]
    Sent: Wednesday, February 17, 2010 3:39 PM
    To: jeff@xxx.com
    Subject: Returned mail: see transcript for details

    The original message was received at Wed, 17 Feb 2010 21:39:00 GMT
    from 66-112-60-37.stat.centurytel.net [66.112.60.37]

    ----- The following addresses had permanent fatal errors -----
    <shiela@xxx.com>
    (reason: 550 5.1.1 <shiela@xxx.com>: Recipient address rejected: User
    unknown in local recipient table)

    ----- Transcript of session follows -----
    ... while talking to mail.xxx.com.:
    >>> DATA
    <<< 550 5.1.1 <shiela@xxx.com>: Recipient address rejected: User unknown
    in local recipient table
    550 5.1.1 <shiela@xxx.com>... User unknown

    Here are the Headers:

    X-Envelope-From: jeff@xxx.com
    Return-Path: <jeff@xxx.com>
    Received: from JEFF (66-112-60-37.stat.centurytel.net [66.112.60.37])
    by mail941c35.nsolutionszone.com (8.13.6/8.13.1) with ESMTP id o1HLcxiX012532;
    Wed, 17 Feb 2010 21:39:00 GMT
    From: "jeff" <jeff@xxx.com>
    To: "Curtis DeCora" <curtis@xxx.com>, "'Shiela Butler'" <shiela@xxx.com>,
    "'Utina Malnourie'" <utina@xxx.com>
    Subject:
    Date: Wed, 17 Feb 2010 15:38:59 -0600
    Message-ID: <74BEA78EB660462CABB4E73A67CEE201@XXXX.COM>
    MIME-Version: 1.0
    Content-Type: multipart/mixed;
    boundary="----=_NextPart_000_0009_01CAAFE7.538FCE40"
    X-Mailer: Microsoft Office Outlook 11
    Thread-Index: AcqwGZ0caQvfMftdTgWocrAvfyQChA==
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5579

    And a Mail Delivery Report:

    Reporting-MTA: dns; mail941c35.nsolutionszone.com
    Received-From-MTA: DNS; 66-112-60-37.stat.centurytel.net
    Arrival-Date: Wed, 17 Feb 2010 21:39:00 GMT

    Final-Recipient: RFC822; shiela@xxx.com
    Action: failed
    Status: 5.1.1
    Remote-MTA: DNS; mail.xxx.com
    Diagnostic-Code: SMTP; 550 5.1.1 <shiela@xxx.com>: Recipient address rejected: User unknown in local recipient table
    Last-Attempt-Date: Wed, 17 Feb 2010 21:39:06 GMT

    Any thoughts you or anyone may have would be greatly apprieciated!

    Rick
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  • Accepted Answer

    Thursday, February 18 2010, 12:58 AM - #Permalink
    Resolved
    0 votes
    Hi Rick,

    Make sure mailbox is enabled for the user...

    If that's OK, validate that the server giving that message is actually the server you've configured...I've seen it more than once where someone just assumes it's the server they're configuring giving the bounce message when, in fact, the headers tell a very different story.

    Ben
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