Remote Backup has failed with this error

/ link_stat "/var/flexshare/shares/data/xxxx" failed: No such file or directory (2)

and

Backup - Copying files and folders: Operation failed, rsync exited abnormally with code 4	

Can any one help with this error?

Hi an update to this - sorry it's been so long the last couple of weeks have been crazy coming up to Christmas.
So the last log item is December 10
Dec 10 - 01:21 Backup - Copying files and folders: Operation failed, rsync exited abnormally with code -1 787.1 MB/9.7 GB

Can we do some more troubleshooting please, now that I can devote some more time to this?

Hi the backup failed again last night

Backup - Copying files and folders: Operation failed, rsync exited abnormally with code -1	787.1 MB/9.7 GB

but I've got a feeling that it wass due to the fact that I had started it from the cli. I ctrl+c'd out of it to allow me to do other tasks. So I'll keep an eye on it and report back.

Hi Ben thanks for the reply,
Here is the output of the 2 commands you asked me to run

[root@mail ~]# service suva restart

Redirecting to /bin/systemctl restart  suva.service

[root@mail ~]# rbs_client -Tv

[09/Dec/2015:14:47:12 +0000] Initializing RBS Client: Backup Mode

[09/Dec/2015:14:47:12 +0000] DEBUG: ControlSocketWrite: 100:2.2:a11a35ef94ce0a107a636994c1455fe9

[09/Dec/2015:14:47:31 +0000] DEBUG: ControlSocketWrite: 130:1:0

[09/Dec/2015:14:47:32 +0000] DEBUG: ControlSocketRead: 510:Ok!

[09/Dec/2015:14:47:32 +0000] DEBUG: ControlSocketWrite: 120:Provision

[09/Dec/2015:14:47:32 +0000] DEBUG: ControlSocketRead: 560:Provisioning complete!

[09/Dec/2015:14:47:32 +0000] DEBUG: ControlSocketWrite: 141:XxXxXxXxXxXxXxXxXxXxXxXxXxXxXxXx

[09/Dec/2015:14:47:32 +0000] DEBUG: ControlSocketRead: 521:Attach

[09/Dec/2015:14:47:33 +0000] DEBUG: ControlSocketRead: 521:Create

[09/Dec/2015:14:47:33 +0000] DEBUG: ControlSocketRead: 521:Verify

[09/Dec/2015:14:47:34 +0000] DEBUG: ControlSocketRead: 521:Extend

[09/Dec/2015:14:47:34 +0000] DEBUG: ControlSocketRead: 521:Mount

[09/Dec/2015:14:47:34 +0000] DEBUG: ControlSocketRead: 531:Mounted!

[09/Dec/2015:14:47:34 +0000] DEBUG: ControlSocketWrite: 230:Clean-up

[09/Dec/2015:14:47:34 +0000] DEBUG: ControlSocketWrite: 200:Backup starting...

[09/Dec/2015:14:47:34 +0000] DEBUG: ControlSocketWrite: 220:YTo0OntzOjU6ImRhaWx5IjtzOjE6IjciO3M6Njoid2Vla2x5IjtzOjE6IjEiO3M6NzoibW9udGhseSI7czoxOiIxIjtzOjY6InllYXJseSI7czoxOiIxIjt9

[09/Dec/2015:14:47:37 +0000] DEBUG: StartProcess: /usr/bin/rsync -a --timeout=600 --progress --out-format="%o:%n" --link-dest=/daily/1449000035 -z -v -r --files-from=/var/lib/rbs/rsync-include.conf --exclude-from=/var/lib/rbs/rsync-exclude.conf --delete-during --numeric-ids --stats / rsync://127.0.0.1:3250/rbs/daily/1449672230

It appears that the rbs client is still running

Can you run the following:

service suva restart

rbs_client -Tv

And post back the output.

B