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We have 2 servers - both 7 Business editions. We are experiencing the same issue with both:

- autoupdates work only once after server restart
- Control Panel - Cloud - Updates - Software Update displays "Software update is in progress. Please come back later." all the time; it's available only after server restart and then gets broken
- Marketplace displays "Marketplace Unavailable. Another user or service is currently using the package manager. Marketplace is not available until the package management system becomes available."

We can install updates via the terminal...

How do we solve this?
Tuesday, May 26 2020, 12:12 PM
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Accepted Answer

Tuesday, May 26 2020, 01:31 PM - #Permalink
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I am afraid I have never see the problem repeat since Feb. The cause was the proxy server failing in February and when it was rebooted (quite a few times over a few days) it left yum processes hanging there waiting for a reply. You can see that if you do a:
ps aux | grep yum | grep -v grep
where three processes used to show up. a "killall yum" or a reboot would kill the processes and updates would work from then on.

There is a way of avoiding the proxy server, if you are up to date. You can add the following to your DNS server/hosts file:

If this continues to be an issue please let us know and we'll investigate further.
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