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I am new to Clearos. I have installed Clearos7.6 in my system. I am using community edition.
I am having trouble in login to web console for network configuration.
I have followed the instructions regarding the installation and to my dismay
I am unable to login in to the system. I have given "root" for username and its password.
It says "An Error was encountered, The Action you have encountered is not allowed".
I have updated the os using "yum update && yum clear all"

I have no clue how to login to the web console. i have installed clearos several
times but unable to login.
I have given simple password just only alphabets.

Your help is much appreciated.
Wednesday, May 22 2019, 09:55 AM
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Responses (33)
  • Accepted Answer

    Wednesday, June 05 2019, 08:43 AM - #Permalink
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    Nick Howitt wrote:

    I've done a fresh install on my old BIOS based server and gone straight into the same problem. It looks like it is trying to access https://lan_IP:82 and is failing.

    FWIW, as I had a NIC connected when I installed, I could follow the instructions and access it from the LAN to complete the wizard.

    I did notice that if you hit the "Exit to Text Console" on the top right of the screen it goes to a full screen terminal and comes up with the test "Starting API System" where it stays for ever.

    That's interesting; I had a similar (same?) problem when creating a 7.6 VM and selected virtio-net as the network adapter. It turned out that it was because virtio-net uses the old eth0 system of identification rather than the enp2s0 style. Creating an ifcfg network script for eth0 (which was not created by default) and then configuring it via the console web interface fixed the problem.
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  • Accepted Answer

    Tuesday, June 04 2019, 05:30 PM - #Permalink
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    Vucko, please can you check out this post in case you have an /etc/clearos/events.d/20-user-auth.conf.rpmnew file.
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  • Accepted Answer

    Vucko Zagi
    Vucko Zagi
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    Tuesday, June 04 2019, 05:11 PM - #Permalink
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    Nick,
    My bad. I was trying to log into the webconfig from a LAN connected machine to https://192.168.1.1:81/.
    It turns out that clearsync was hogging the resources. It helped what you recommended in different thread:

    systemctl stop clearsync.service
    rm -f /var/lib/csplugin-events/events.db
    systemctl start clearsync.serviceyou recommended in different thread

    Vucko
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  • Accepted Answer

    Tuesday, June 04 2019, 08:25 AM - #Permalink
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    1 votes
    Hello Vucko,
    Please can you clarify? This thread is about trying to log into the console - a monitor and keyboard directly connected to the ClearOS server. If that is your issue, the devs are aware of it and don't have a solution yet. If you have problems logging into the webconfig from a LAN connected machine to https://192.168.1.1:81/, then that is a different issue.
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  • Accepted Answer

    Vucko Zagi
    Vucko Zagi
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    Tuesday, June 04 2019, 04:03 AM - #Permalink
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    Hi,
    I cannot log in the console either.
    https://192.168.1.1:81/ hangs and does not respond.
    systemctl restart webconfig did not help
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  • Accepted Answer

    Wednesday, May 29 2019, 07:57 AM - #Permalink
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    Hi Dave, there is a mirror problem and yum is not picking it up from updates-testing. I have downloaded and installed manually and the new version makes no difference. Every time I log in I get the error. I've tried rebooting and restarting webconfig as well.
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  • Accepted Answer

    Tuesday, May 28 2019, 09:05 PM - #Permalink
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    0 votes
    Hi Dave,
    I think we are talking different issues. Mine happens every time on my oldserver. I get a white screen with writing (attached) after inputting my username/password in the graphical console (F2). Restarting the webconfig does not fix it. I can get back to the Firefox login with an alt + left_arrow but can't get back any further to the red login box.

    I think it is the same on the VirtualBox VM I uploaded to the OremMicroserver (194). I can show you the old server on my camera or do a hangouts for the VM.

    [edit]
    I won't get to try the CI build until tomorrow.
    [/edit]
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  • Accepted Answer

    Tuesday, May 28 2019, 08:52 PM - #Permalink
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    Here is my commit:

    https://gitlab.com/clearos/upstream/centos/gconsole/issues/1

    I also added continuous integration and updated the steps to build. I couldn't find any centos sources on their git so I took the Fedora 20 sources. If there are better git source for Centos, let me know where you find them.
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  • Accepted Answer

    Tuesday, May 28 2019, 08:40 PM - #Permalink
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    0 votes
    On my system where I can experience the problem, the console comes up with a white screen. Is this the case with your bug or are we talking about two different things?

    Here are some things I've done to diagnose the issue on my system (where the graphics console comes up with a white screen)

    1) Only happens post registration
    2) Happens on first reboot after registration

    If I restart the webconfig service before launching the graphical console, all works well:

    systemctl restart webconfig

    I have a build in updates-testing that tries this out. If this is NOT what you are experiencing, I cannot reproduce any other issue than this.
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  • Accepted Answer

    Tuesday, May 28 2019, 08:14 PM - #Permalink
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    0 votes
    That is odd. One thing which does not get restored is networking as NIC designations change between devices. This can also lead to some firewall rules failing (possibly 1-to-1 NAT and perhaps some others). Then I restored, it hung first time at 30%. I rebooted then did a command line restore. It appeared to pasue in places but went through correctly in the end.
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  • Accepted Answer

    Tuesday, May 28 2019, 05:20 PM - #Permalink
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    0 votes
    I tried to move my configuration of my ClearOS server to a VM using the backup restore configuration tool. It didn't work. The restore went quick but the server was stuck after the restore. No SSH possible. I rebooted the VM and I had no IP address then I tried to start the console webui no luck just a gray screen and the VM went stuck again.
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  • Accepted Answer

    Monday, May 27 2019, 07:00 PM - #Permalink
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    0 votes
    It worked second time. First time it threw some php errors in the background. Perhaps the second had forced a relevant update through. What I don't like in the second is the apparent looping. I don't know if that is right or not.
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  • Accepted Answer

    Monday, May 27 2019, 06:03 PM - #Permalink
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    You tried to restore your config with System --> Backup --> Configuration Backup and Restore? If that also fails it's not a good sign..
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  • Accepted Answer

    Monday, May 27 2019, 12:23 PM - #Permalink
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    0 votes
    .... and my config restore failed. :(

    The first restore hung like this:
    [root@server ~]# tail -f /var/clearos/framework/tmp/configuration_backup.json
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    It got this far and was in the same place two hours later.

    Then restoring from the command line went:
     tail -f /var/clearos/framework/tmp/configuration_backup.json
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: acpid"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: acpid"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: amavisd"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: acpid"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: amavisd"}
    {"code":0,"timestamp":1558959320,"progress":80,"msg":"Restarting service: clamd"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: acpid"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: amavisd"}
    {"code":0,"timestamp":1558959320,"progress":80,"msg":"Restarting service: clamd"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: crond"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: acpid"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: amavisd"}
    {"code":0,"timestamp":1558959320,"progress":80,"msg":"Restarting service: clamd"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: crond"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: cups"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: acpid"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: amavisd"}
    {"code":0,"timestamp":1558959320,"progress":80,"msg":"Restarting service: clamd"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: crond"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: cups"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: dnsmasq"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: acpid"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: amavisd"}
    {"code":0,"timestamp":1558959320,"progress":80,"msg":"Restarting service: clamd"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: crond"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: cups"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: dnsmasq"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: firewall"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: acpid"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: amavisd"}
    {"code":0,"timestamp":1558959320,"progress":80,"msg":"Restarting service: clamd"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: crond"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: cups"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: dnsmasq"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: firewall"}
    {"code":0,"timestamp":1558959411,"progress":80,"msg":"Restarting service: httpd"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
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    {"code":0,"timestamp":1558959419,"progress":80,"msg":"Restarting service: postfix"}
    {"code":0,"timestamp":1558959420,"progress":80,"msg":"Restarting service: proftpd"}
    {"code":0,"timestamp":1558959420,"progress":80,"msg":"Restarting service: radiusd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: saslauthd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: sshd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: suvad"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: system-mariadb"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: acpid"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: amavisd"}
    {"code":0,"timestamp":1558959320,"progress":80,"msg":"Restarting service: clamd"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: crond"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: cups"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: dnsmasq"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: firewall"}
    {"code":0,"timestamp":1558959411,"progress":80,"msg":"Restarting service: httpd"}
    {"code":0,"timestamp":1558959412,"progress":80,"msg":"Restarting service: ipsec"}
    {"code":0,"timestamp":1558959413,"progress":80,"msg":"Restarting service: nscd"}
    {"code":0,"timestamp":1558959413,"progress":80,"msg":"Restarting service: nslcd"}
    {"code":0,"timestamp":1558959419,"progress":80,"msg":"Restarting service: ntpd"}
    {"code":0,"timestamp":1558959419,"progress":80,"msg":"Restarting service: postfix"}
    {"code":0,"timestamp":1558959420,"progress":80,"msg":"Restarting service: proftpd"}
    {"code":0,"timestamp":1558959420,"progress":80,"msg":"Restarting service: radiusd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: saslauthd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: sshd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: suvad"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: system-mariadb"}
    {"code":0,"timestamp":1558959426,"progress":80,"msg":"Restarting service: syswatch"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: acpid"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: amavisd"}
    {"code":0,"timestamp":1558959320,"progress":80,"msg":"Restarting service: clamd"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: crond"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: cups"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: dnsmasq"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: firewall"}
    {"code":0,"timestamp":1558959411,"progress":80,"msg":"Restarting service: httpd"}
    {"code":0,"timestamp":1558959412,"progress":80,"msg":"Restarting service: ipsec"}
    {"code":0,"timestamp":1558959413,"progress":80,"msg":"Restarting service: nscd"}
    {"code":0,"timestamp":1558959413,"progress":80,"msg":"Restarting service: nslcd"}
    {"code":0,"timestamp":1558959419,"progress":80,"msg":"Restarting service: ntpd"}
    {"code":0,"timestamp":1558959419,"progress":80,"msg":"Restarting service: postfix"}
    {"code":0,"timestamp":1558959420,"progress":80,"msg":"Restarting service: proftpd"}
    {"code":0,"timestamp":1558959420,"progress":80,"msg":"Restarting service: radiusd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: saslauthd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: sshd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: suvad"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: system-mariadb"}
    {"code":0,"timestamp":1558959426,"progress":80,"msg":"Restarting service: syswatch"}
    {"code":0,"timestamp":1558959427,"progress":80,"msg":"Restarting service: tuned"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: acpid"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: amavisd"}
    {"code":0,"timestamp":1558959320,"progress":80,"msg":"Restarting service: clamd"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: crond"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: cups"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: dnsmasq"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: firewall"}
    {"code":0,"timestamp":1558959411,"progress":80,"msg":"Restarting service: httpd"}
    {"code":0,"timestamp":1558959412,"progress":80,"msg":"Restarting service: ipsec"}
    {"code":0,"timestamp":1558959413,"progress":80,"msg":"Restarting service: nscd"}
    {"code":0,"timestamp":1558959413,"progress":80,"msg":"Restarting service: nslcd"}
    {"code":0,"timestamp":1558959419,"progress":80,"msg":"Restarting service: ntpd"}
    {"code":0,"timestamp":1558959419,"progress":80,"msg":"Restarting service: postfix"}
    {"code":0,"timestamp":1558959420,"progress":80,"msg":"Restarting service: proftpd"}
    {"code":0,"timestamp":1558959420,"progress":80,"msg":"Restarting service: radiusd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: saslauthd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: sshd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: suvad"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: system-mariadb"}
    {"code":0,"timestamp":1558959426,"progress":80,"msg":"Restarting service: syswatch"}
    {"code":0,"timestamp":1558959427,"progress":80,"msg":"Restarting service: tuned"}
    {"code":0,"timestamp":1558959428,"progress":90,"msg":"Starting event monitor service"}
    tail: /var/clearos/framework/tmp/configuration_backup.json: file truncated
    {"code":0,"timestamp":1558959038,"progress":5,"msg":"Initializing"}
    {"code":0,"timestamp":1558959039,"progress":10,"msg":"Stopping event monitor service"}
    {"code":0,"timestamp":1558959042,"progress":15,"msg":"Archive File: \/root\/backup-gateway-h_oldserver_lan-05-27-2019-07-25-05.tgz"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Checking archive version compatibility"}
    {"code":0,"timestamp":1558959042,"progress":20,"msg":"Restore type: match"}
    {"code":0,"timestamp":1558959043,"progress":25,"msg":"Unpacking archive file"}
    {"code":0,"timestamp":1558959044,"progress":30,"msg":"Downloading and installing apps. Please be patient."}
    {"code":0,"timestamp":1558959086,"progress":50,"msg":"Command execution failed."}
    {"code":0,"timestamp":1558959086,"progress":60,"msg":"Importing LDAP directory"}
    {"code":0,"timestamp":1558959099,"progress":70,"msg":"Restarting service: slapd"}
    {"code":0,"timestamp":1558959317,"progress":80,"msg":"Restarting service: zbootevent"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: acpid"}
    {"code":0,"timestamp":1558959318,"progress":80,"msg":"Restarting service: amavisd"}
    {"code":0,"timestamp":1558959320,"progress":80,"msg":"Restarting service: clamd"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: crond"}
    {"code":0,"timestamp":1558959408,"progress":80,"msg":"Restarting service: cups"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: dnsmasq"}
    {"code":0,"timestamp":1558959409,"progress":80,"msg":"Restarting service: firewall"}
    {"code":0,"timestamp":1558959411,"progress":80,"msg":"Restarting service: httpd"}
    {"code":0,"timestamp":1558959412,"progress":80,"msg":"Restarting service: ipsec"}
    {"code":0,"timestamp":1558959413,"progress":80,"msg":"Restarting service: nscd"}
    {"code":0,"timestamp":1558959413,"progress":80,"msg":"Restarting service: nslcd"}
    {"code":0,"timestamp":1558959419,"progress":80,"msg":"Restarting service: ntpd"}
    {"code":0,"timestamp":1558959419,"progress":80,"msg":"Restarting service: postfix"}
    {"code":0,"timestamp":1558959420,"progress":80,"msg":"Restarting service: proftpd"}
    {"code":0,"timestamp":1558959420,"progress":80,"msg":"Restarting service: radiusd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: saslauthd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: sshd"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: suvad"}
    {"code":0,"timestamp":1558959421,"progress":80,"msg":"Restarting service: system-mariadb"}
    {"code":0,"timestamp":1558959426,"progress":80,"msg":"Restarting service: syswatch"}
    {"code":0,"timestamp":1558959427,"progress":80,"msg":"Restarting service: tuned"}
    {"code":0,"timestamp":1558959428,"progress":90,"msg":"Starting event monitor service"}
    {"code":0,"timestamp":1558959428,"progress":100,"msg":"Restore complete."}
    There were some massive pauses at 70 and during 80 and lots of "truncated" messages and the restore looking like it was restarting.
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  • Accepted Answer

    Monday, May 27 2019, 09:24 AM - #Permalink
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    0 votes
    I've done a fresh install on my old BIOS based server and gone straight into the same problem. It looks like it is trying to access https://lan_IP:82 and is failing.

    FWIW, as I had a NIC connected when I installed, I could follow the instructions and access it from the LAN to complete the wizard.

    I did notice that if you hit the "Exit to Text Console" on the top right of the screen it goes to a full screen terminal and comes up with the test "Starting API System" where it stays for ever.
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    Sunday, May 26 2019, 10:10 AM - #Permalink
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    0 votes
    After the error i can go back with "alt-arrow_left".
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    Friday, May 24 2019, 05:03 PM - #Permalink
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    On the VM I sent you, it does it from a cold boot. I can alt+left_arrow back to the firefox prompt and that is it. I can't even do that on my old server.
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    Friday, May 24 2019, 04:49 PM - #Permalink
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    0 votes
    @nick during configuration I attached a router to the ClearOS box so I had access to the server and then reconfigured it as gateway.
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    Friday, May 24 2019, 04:46 PM - #Permalink
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    0 votes
    Okay back, for me it did not helped.
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    Friday, May 24 2019, 04:41 PM - #Permalink
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    Mine is also a permanent state of affairs on my old server (the one I can't alt+left_arrow to go back), but I did manage to set the server up in the first place somehow. I don't know about the VM image I sent you, but that has a lot more history.
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    Friday, May 24 2019, 04:36 PM - #Permalink
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    0 votes
    I have rebooted this machine 2 times and it did not help but to be sure I'm going to reboot the server now and go downstairs to check. Give me a few minutes!
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  • Accepted Answer

    Friday, May 24 2019, 04:21 PM - #Permalink
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    0 votes
    I have been able to reproduce this and not reproduce this on the same virtual machine. That is to say. I have a snapshot that has the issue and a snapshot that does not have the issue and one that does. The big difference I can see is a reboot. On my VM, a reboot fixes the issue.

    Does rebooting solve this for those that are affected? If so, then I have captured the issue in a VM and can work on it. If not, there may be another issue here.
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    Thursday, May 23 2019, 05:59 PM - #Permalink
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    0 votes
    Apparently it was removed in 7. :(
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  • Accepted Answer

    Thursday, May 23 2019, 05:45 PM - #Permalink
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    0 votes
    @NIck, indeed! I have took a look but via the "red box menu" it's not accessible.
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  • Accepted Answer

    Thursday, May 23 2019, 11:40 AM - #Permalink
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    0 votes
    @Marcel,
    Are you talking about the old text console way of doing it? I think it is still possible but I don't know how.
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  • Accepted Answer

    Thursday, May 23 2019, 11:37 AM - #Permalink
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    0 votes
    There is no option to set the network via the red box?
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    Thursday, May 23 2019, 10:36 AM - #Permalink
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    My old server seems to have the same problem and I have not got as far as a reinstallation ......

    I get to the red login box, login, launch the graphical console, get a login panel, input my root credentials and then I hit the error. Are these the same steps for you?
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  • Accepted Answer

    Thursday, May 23 2019, 10:04 AM - #Permalink
    Resolved
    0 votes
    I am getting the following output
    linux16
    linux16


    After software update, I am unable to login to the web console.
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  • Accepted Answer

    Thursday, May 23 2019, 09:12 AM - #Permalink
    Resolved
    0 votes
    Thanks for trying. That is not good news for the 7.6 ISO but it rules out a system problem. I'm about to give it a go here.

    Can you tell me if you do a UEFI or BIOS boot? The output will repeat, but what do you get from:
    grep '[[:space:]]linux' /boot/grub2/grub.cfg | awk '{print $1}'
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  • Accepted Answer

    Thursday, May 23 2019, 08:39 AM - #Permalink
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    0 votes
    I have installed ClearOS7.5, login to web console is now possible.
    Thanks for the advise.
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  • Accepted Answer

    Wednesday, May 22 2019, 08:23 PM - #Permalink
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    0 votes
    I've had a chat with Dave. Is it possible to try installing 7.5 and see if that works. There is a copy of the 7.5 ISO here. Tomorrow I'm going to have a go at installing 7.6 fresh on a server and see if it also has a problem. 7.5 will update itself to 7.6 over a couple of nights.

    If you have the problem, can you ctl+alt+backspace to try to exit?
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  • Accepted Answer

    Wednesday, May 22 2019, 06:37 PM - #Permalink
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    Yeah that are the same issues as I had. I also made a post with the issue.

    My post

    I also made a bug report on Gitlab.

    @Nick is it not possible to configure via the text based console(ctrl-alt-f2) then you see a red box to login? I know there is a option in there to go to the webui console but I never investigated if it can be done via that menu..
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  • Accepted Answer

    Wednesday, May 22 2019, 12:46 PM - #Permalink
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    0 votes
    This is the second similar report in a week.

    Can you try the old method from years ago. I don't know if it still works. Try connecting a PC directly to it. Give the PC a static IP address of 192.168.1.10 then browse to https://192.168.1.1:81/. This may take you straight to the first-run wizard and you should be able to change the interface settings there. If you have more than one NIC, you mey need to try each NIC in turn, perhaps by pinging it.
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