Okay, you got me! LOL Maybe familiarity is a better description... At one time I was an MCSE, well back in the day. I'm an engineer for an OEM wheel manufacture now. On the side I help run this organization where I'm tasked as the Treasurer and IT guy. I am passionate about computers, ran a small computer store in the 90's, where I built my own brand of PC and also provided IT services for a lot of the local business. It was a time in my life that I will never forget! The 90's were a very exciting time for all of the self named geeks.. Believe me I will not surrender my interest in Linux...

Thanks,
Mark

Sorry that it didn't work out... there is a bit of a learning curve to deploy ClearOS+Zarafa but it's not usually that complicated to get it setup and running as I think it would have delivered what you want

IMHO reliability and stability is not something you normally associate with Microsoft Servers

Hi Tim,

I really appreciate all of your help. I am a Microsoft guy not by choice, it's just what I cut my teeth on.. I have messed with Linux distros since 1995, I think Slackware was my first distro. I have used Redhat server with Fetchmail and Postfix along with MS Server for many years. However this is for my Non-Profit and really want something stable and reliable. I have obtained MS Server 2012 along with Exchange 2013 for less than $100 through Techsoup.org. They provide donated software for non-profit's for just the admin fees. I can't beat that price with anything else on the market and get the reliability and stability I get with Microsoft.

Again thanks for the help! I hope this discussion provides someone help on their project..

Sincerely,

Mark Miser

Mark you wont find those tools in the community version - you should be looking at the professional version which has 'zarafa-backup' a brick level mailbox backup and restore tool

Mailboxes are stored within system-MySQL which is the backend database used for ClearOS... you can do full database dumps using mysqldump if required (see the forum posts for details). You can also find information about users using the 'zarafa-admin' command

Hi Tim,

I did install the latest client on the PC and I did find that if I use cached mode this happens, change to online and I am able to access the store. The only thing I don't like is the store management. I cannot seem to find it. This bothers me because I really like to have control of the mail store and where it is backed up. Is there a management tool available for this? I found Z-Admin but it's not suitable for ClearOS.

Thanks,
Mark

Did you install the Zarafa MAPI client on your PC? are you using cached or online mode? did you try creating a brand new mail profile for your Zarafa connection?

As I mentioned above you should find clues in the logs - we need more info to help, error details? logs? etc.

Hi Tim,

Thanks for sticking with me!

I am able to use the webaccess for Zarafa and it works pretty well. Had to jump through some hoops to get the SMTP relay setup but finally figured out a way to do it.

Using Outlook presents a real issue for me, at least when using MAPI. I cannot get to the mail store, it sets up just fine, finds the MAPI server but no e-mail, just an error. Any ideas?

Thanks,
Mark

Hi Mark, you will find clues in /var/log/zarafa/licensed.log and /var/log/zarafa/server.log, the latter should show evidence that the licensed service is running and detected.

MAPI versions for Outlook 2010 should be OK in Zarafa 7.1.10
http://www.zarafa.com/wiki/index.php/Zarafa_Outlook_2010_Support

Have you looked at the admin manual for the client side config? http://doc.zarafa.com

Have you enabled Zarafa for that particular user? have you tried logging in to the users store via webaccess as a test that the store does actually exist? (http://clearos/webaccess) or if you have zarafa-webapp installed (http://clearos/webapp)

Update:

I did get rid of the error in Outlook (connection error code: (0x80004002), saying "Failed: MAPI_E_INTERFACE_NOT_SUPPORTED") but then Outlook wouldn't connect to the store saying it was not available. I'm not giving up but maybe for tonight! or a few hours anyway!!

Hi Tim,

I get the same error in Outlook 2010. Any ideas?

Thanks,
Mark

Hi Tim,

Well I did find the issue in the server.cfg file, I got rid of the index_services_prefix_chars request and the server starts fine. I was able to find the server from Outlook and connect but when I launch Outlook I get an connection error code: (0x80004002), saying "Failed: MAPI_E_INTERFACE_NOT_SUPPORTED"

I guess this just wasn't meant to happen! LOL I'm at a loss! Do you know what may be the issue now? Maybe my Outlook version is too old? I'm using version 2007. I have 2010 on one of my laptops, i'll try that.

Any help is greatly appreciated!

Thanks,
Mark

Hi Mark, you're at risk of messing things up here particularly if you are moving between Zarafa major versions (7.0.x to 7.1.x) as the database is also upgraded

run 'service zarafa-server restart' from the command line and it will tell you what the error is (or check /var/log/zarafa/server.log)... there is one old line which is usually removed in the upgrade process to 7.1.x:-

index_services_prefix_chars if present needs to be removed from /etc/zarafa/server.cfg

Hi Tim,

When I try to start the server ' service zarafa-server start' I get an error, "config error: unknown option ' index_service_prefix_chars' found!

Does that mean anything to you?

Thanks,
Mark

Hi Tim,

I done some cleanup and uninstalled the original licensed server and then I was able to install without error and the zarafa-licensed server starts fine. However now the zarafa-server will not start, it says errors in the conf file. I'm assuming the zarafa-server.cfg file. Not sure what to look for though.. Got any ideas?

Thanks,
Mark

Ah... sysstat is available in the clearos-core repo (disabled by default), you can enable it one time with the following flag

yum --enablerepo=clearos-core,zarafa-community-testing install zarafa-licensed

(FYI zarafa-licensed is a closed source component and not normally installed with the community version)

You can find a list of recently updated packages in /var/log/yum.log - which might indicate if the upgrade finished, more likely that it timed out? If you run 'yum upgrade' manually from the command line does it report any problems

Hi Tim,

Thanks for the info! I tried installing with yum and I get errors. "systat is needed, and dependency error. What should I try next? The license server has never started, i've rebooted and made sure there were no errors but still will not start.

The slow update was through the clearos webmin page. There was an update for Zarafa through community71. I hit the update button and it appears to be updating but it never finishes, can't really see what its doing, just has a popup that says update in progress.

Thanks,
Mark

Hi Mark, you don't need the version from my FTP site which is now outdated... just install with yum and it should pull it in from the repo's

yum install zarafa-licensed

service zarafa-licensed restart

service zarafa-server restart

Note that the 'free' zarafa-licensed version only gives you 3No. Outlook MAPI connections... you can have infinite IMAP or POP mailboxes which can also be acessed via Outlook or use Webaccess users. What do you need?

Yes, you can upgrade to 7.1.10 from the zarafa-updates-testing repo if you wish... it shouldn't take a long time, do you mean the mirrors are slow? if so run 'yum clean all' and 'yum --enablerepo=zarafa-updates-testing upgrade' again and it should pick up a new one

Well I am now trying to get ClearOS to do an update to Zarafa to 7.1. Don't know if it's doing it or not, taking a long time.. Is there a manual way to install Zarafa 7.1? I'm hoping this takes care of the license issue.

Thanks,
Mark