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  • I can't log into ClearOS using WebConfig.

    Hello,

    I am running ClearOS ( I wish I can tell what version it is. Probably close to the latest version ) for our website and email. I have been running ClearOS successfully although it sometimes hung up on running clamscan. Recently I have noticed that our server is being attacked a lot through SSH or through DDOS. So, I recently installed an App called Attack Detector through WebConfig and while I was at it I also decided to clear out all them 3,300 failed login attempt by hackers or attackers. Well, when I initiated the command by clicking on clear log, ClearOS threw up a message box saying that what I am about to do can have negative effect and that the administrator has taken all the necessary step to avoid any issues or something along that line. I don't exactly remember the message. It was like 20 sentences long paragraph. Anyways, I thought to myself, "I am only clearing out the log, What can go wrong." Well, as soon as I clicked on the confirm button, there was a pause or clearos webconfig froze for about a minute and followed by completely freezing up. Even though I was able to click on other options, ClearOS webconfig completely did not respond. Then, I decided to logout and log back into WebConfig. Once I logged out, I have NOT been able to log back in at all since last week. Apparently, ClearOS WebConfig is checking my login credentials. When I enter a wrong passcode, it returns with login failed within 10 seconds. If I enter the correct user and passcode, it just sits there spinning the wheel forever and sometime it times out.

    So, What have I done so far? I shutdown and rebooted our computer system running ClearOS and that didn't fix my issue. I rebooted the Internet router or modem and rebooted ClearOS system and that didn't help either. I am at a loss as to how to fix this issue. The last thing to do would be to get into the system using SSH. However, we always disable SSH port when we are done with whatever we are doing on the server before logging out for safety reason. That means I can't even log into SSH on a terminal. The odd thing about this ordeal is that our website works and email server works NO PROBLEM. We can access our website and it responds with no delay. Our Email server works as well; we can send and receive emails.

    I am very STUCK. I hope someone could help me or give me hints as to resolve this issue on our ClearOS server.

    Thank you,