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Medium
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Issue

Unable to finnish System Registration, (Error, Match not found in file.)

Resolved
0 votes
I just installed ClearOS on my VPS. However, I am stucked at System Registration.
WebUI costantly reports "Error, Match not found in file." and I am unable to finish the Wizard.

I have uploaded the screenshot of this issue in the Attachments.
Attachments:
In Webconfig
Thursday, August 31 2017, 04:08 AM

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http://maps.googleapis.com/maps/api/staticmap?center=31.2303904,121.47370209999997&language=en&maptype=roadmap&zoom=5&size=450x300&sensor=true&markers=color:red|label:S|31.2303904,121.47370209999997
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Responses (3)

  • Accepted Answer

    Medium
    Monday, September 04 2017, 03:29 PM - #Permalink
    Resolved
    0 votes
    Sorry for the delay.

    I just re-installed ClearOS and the issue did not appear.

    I am sorry that I can not generate any useful webconfig debug because this problem is gone...
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  • Accepted Answer

    Ben Chambers
    Ben Chambers
    Offline
    Friday, September 01 2017, 08:48 PM - #Permalink
    Resolved
    0 votes
    Thanks for the debug.

    I'm not seeing anything.

    If you want to resolve this and you're open for a remote access session, exit the wizard using this URL:

    https://<ip>:81/app/base/wizard/stop

    And then open a free support ticket here:

    https://secure.clearcenter.com/portal/ticket.jsp

    And request "SSH Remote Access" method.

    Thanks,

    Ben
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  • Accepted Answer

    Ben Chambers
    Ben Chambers
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    Thursday, August 31 2017, 02:02 PM - #Permalink
    Resolved
    0 votes
    Weird one.

    Please open up a command line session and run:

    touch /etc/clearos/webconfig.debug


    Reload the registration page that displays the error:, then from the command line again, run:

    mail -s "ClearOS Debug" developer@clearcenter.com < /var/log/webconfig/debug.log


    Then remove the debug file:

    rm -f /etc/clearos/webconfig.debug


    From this, we should be able to determine the problem and guide you to a solution.

    B
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