Hello
Testing community 7 release and all is nice until several days ago.
System is working. I can access from on and off-site via IP (No FQDN for this server as I am testing)
Keep getting connection errors:
--------------------------------------------------------
Warning
The following recommendations/warnings have been identified:
Consider enabling "clearos-updates" repository... it provides software updates to fix bugs, add features and in some cases, patch critical security vulnerabilities.
**Cannot perform this step as the Repository list never loads
---------------------------------------------------
All modules "Additional Info - Connection Failure"
--------------------------------------------------
Events Module has dozens of this:
Software repository configuration warning(s)
--------------------------------------------------------
Thanks
Ken
Testing community 7 release and all is nice until several days ago.
System is working. I can access from on and off-site via IP (No FQDN for this server as I am testing)
Keep getting connection errors:
--------------------------------------------------------
Warning
The following recommendations/warnings have been identified:
Consider enabling "clearos-updates" repository... it provides software updates to fix bugs, add features and in some cases, patch critical security vulnerabilities.
**Cannot perform this step as the Repository list never loads
---------------------------------------------------
All modules "Additional Info - Connection Failure"
--------------------------------------------------
Events Module has dozens of this:
Software repository configuration warning(s)
--------------------------------------------------------
Thanks
Ken
Share this post:
Responses (6)
-
Accepted Answer
Hi and thanks for looking at this.
Not sure of source of issue; I did have some DNS failures last week and I had to change the primary DNS on a different server to clear that up. That being said I have since changed back to original DNS server (provided by ISP) and all is good as far as the rest of my network is concerned.
For my test ClearOS, I changed the primary DNS to 8.8.4.4 - while that didn't fix it out-of-the-box I did a reboot and then all connections restored.
So we can mark this as resolved
Thank you very much
Ken -
Accepted Answer
OK, I went through a rebuild of rpmdb using the following steps. It seems to have fixed the issue as I was able to do a yum update and everything seems functional in my Webconfig.
I followed this link -
Accepted Answer
-
Accepted Answer
In addition to what I posted below, every app in the Webconfig shows "connection failure" in red next to the Additional Info widget. Clicking on the "Details" button inside the widget gives me the same db error:
error: db5 error(-30973) from dbenv->open: BDB0087 DB_RUNRECOVERY: Fatal error, run database recovery
The thing I noticed when I looked within /var/lib/rpm are that most of the files have a changed date and time of 02/27/2019 6:37:49 AM, which is when the errors started showing up in my system log:
Feb 27 06:30:04 gateway app-intrusion-protection-updates: Service is up-to-date.
Feb 27 06:35:04 gateway app-antimalware-updates: Service requires an update.
Feb 27 06:36:45 gateway events: software_updates - event occurred
Feb 27 06:36:45 gateway events: software_updates - triggered hook: base
Feb 27 06:36:46 gateway events: software_updates - triggered hook: central-management
Feb 27 06:36:55 gateway antivirus: signatures in working order
Feb 27 06:38:49 gateway events: software_updates - event occurred
Feb 27 06:38:49 gateway events: software_updates - triggered hook: base
Feb 27 06:38:50 gateway events: software_updates - triggered hook: central-management
Feb 27 06:43:52 gateway engine: exception: error: /usr/clearos/apps/base/libraries/Shell.php (227): Command execution failed.
Feb 27 06:43:52 gateway engine: exception: debug backtrace: /usr/clearos/apps/base/libraries/Yum.php (198): execute
Feb 27 06:43:52 gateway engine: exception: debug backtrace: /usr/clearos/apps/clearcenter/libraries/Application_Web_Service.php (180): install
Feb 27 06:43:52 gateway engine: exception: debug backtrace: /usr/sbin/clearcenter-update (79): install_update
Feb 27 06:43:54 gateway app-antimalware-updates: Service update failed: Software is not installed - clearsdn-antimalware
Feb 27 09:57:01 gateway engine: exception: error: /usr/clearos/apps/base/libraries/Shell.php (227): error: db5 error(-30973) from dbenv->open: BDB0087 DB_RUNRECOVERY: Fatal error, run database recovery
Feb 27 09:57:01 gateway engine: exception: debug backtrace: /usr/clearos/apps/base/libraries/Yum.php (468): execute
Feb 27 09:57:01 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/libraries/Marketplace.php (1538): get_repo_list
Feb 27 09:57:01 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/libraries/Marketplace.php (1567): _get_repository_list
Feb 27 09:57:01 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/libraries/Marketplace.php (730): _get_common_extras
Feb 27 09:57:01 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/controllers/ajax.php (81): get_app_details
Feb 27 09:57:01 gateway engine: exception: debug backtrace: GUI (0): get_app_details
Feb 27 09:57:01 gateway engine: exception: debug backtrace: /usr/clearos/framework/system/core/CodeIgniter.php (535): call_user_func_array
Feb 27 09:57:01 gateway engine: exception: debug backtrace: /usr/clearos/framework/htdocs/app/index.php (224): require_once
Feb 27 09:57:07 gateway engine: exception: error: /usr/clearos/apps/base/libraries/Shell.php (227): error: db5 error(-30973) from dbenv->open: BDB0087 DB_RUNRECOVERY: Fatal error, run database recovery
Feb 27 09:57:07 gateway engine: exception: debug backtrace: /usr/clearos/apps/base/libraries/Yum.php (468): execute
Feb 27 09:57:07 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/libraries/Marketplace.php (1538): get_repo_list
Feb 27 09:57:07 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/libraries/Marketplace.php (1567): _get_repository_list
Feb 27 09:57:07 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/libraries/Marketplace.php (730): _get_common_extras
Feb 27 09:57:07 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/controllers/ajax.php (81): get_app_details
Feb 27 09:57:07 gateway engine: exception: debug backtrace: GUI (0): get_app_details
I have auto updates disabled, so why would my rpm database have a changed date a week ago? I haven't done any yum updates on my own, albeit I have some ClearCenter subscriptions for antimalware, etc. -
Accepted Answer
-
Accepted Answer
It would seem there are repository issues on COS' end or a database error of some sort. I'm getting repository errors in my system log and can't access it in my Webconfig. I get a blank browser with this text in it:
Ooooops: error: db5 error(-30973) from dbenv->open: BDB0087 DB_RUNRECOVERY: Fatal error, run database recovery
This also means my subscription services aren't getting updated. In fact, logging into my ClearCenter account shows my last updates to be a week ago. However, my Webconfig shows my last updates over a month ago, which doesn't jive with what my ClearCenter account shows. Below is an excerpt from my log, which appears to have been an issue for a week now. Didn't notice until you said something. Following that is what shows up when I try a yum update from shell.
Man I really hope this isn't a database issue again after the proxy report db issue I had a month ago that Nick and Dave helped me through. My mariadb and system-mariadb logs don't show any issues.
system log excerpt:
Mar 6 15:41:31 gateway engine: exception: debug backtrace: GUI (0): get_app_details
Mar 6 15:41:31 gateway engine: exception: debug backtrace: /usr/clearos/framework/system/core/CodeIgniter.php (535): call_user_func_array
Mar 6 15:41:31 gateway engine: exception: debug backtrace: /usr/clearos/framework/htdocs/app/index.php (224): require_once
Mar 6 15:41:55 gateway engine: exception: error: /usr/clearos/apps/base/libraries/Shell.php (227): error: db5 error(-30973) from dbenv->open: BDB0087 DB_RUNRECOVERY: Fatal error, run database recovery
Mar 6 15:41:55 gateway engine: exception: debug backtrace: /usr/clearos/apps/base/libraries/Yum.php (468): execute
Mar 6 15:41:55 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/libraries/Marketplace.php (1538): get_repo_list
Mar 6 15:41:55 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/libraries/Marketplace.php (1567): _get_repository_list
Mar 6 15:41:55 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/libraries/Marketplace.php (730): _get_common_extras
Mar 6 15:41:55 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/controllers/ajax.php (81): get_app_details
Mar 6 15:41:55 gateway engine: exception: debug backtrace: GUI (0): get_app_details
Mar 6 15:41:55 gateway engine: exception: debug backtrace: /usr/clearos/framework/system/core/CodeIgniter.php (535): call_user_func_array
Mar 6 15:41:55 gateway engine: exception: debug backtrace: /usr/clearos/framework/htdocs/app/index.php (224): require_once
Mar 6 15:44:00 gateway engine: exception: error: /usr/clearos/apps/base/libraries/Shell.php (227): error: db5 error(-30973) from dbenv->open: BDB0087 DB_RUNRECOVERY: Fatal error, run database recovery
Mar 6 15:44:00 gateway engine: exception: debug backtrace: /usr/clearos/apps/base/libraries/Yum.php (468): execute
Mar 6 15:44:00 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/libraries/Marketplace.php (1538): get_repo_list
Mar 6 15:44:00 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/libraries/Marketplace.php (1567): _get_repository_list
Mar 6 15:44:00 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/libraries/Marketplace.php (730): _get_common_extras
Mar 6 15:44:00 gateway engine: exception: debug backtrace: /usr/clearos/apps/marketplace/controllers/ajax.php (81): get_app_details
Mar 6 15:44:00 gateway engine: exception: debug backtrace: GUI (0): get_app_details
Mar 6 15:44:00 gateway engine: exception: debug backtrace: /usr/clearos/framework/system/core/CodeIgniter.php (535): call_user_func_array
Mar 6 15:44:00 gateway engine: exception: debug backtrace: /usr/clearos/framework/htdocs/app/index.php (224): require_once
yum update
error: db5 error(-30973) from dbenv->open: BDB0087 DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages index using db5 - (-30973)
error: cannot open Packages database in /var/lib/rpm
CRITICAL:yum.main:
Error: rpmdb open failed
Please login to post a reply
You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here.
Register Here »